Training & Education
WDO/termite control service managers must have a high school diploma or GED.
They must also obtain the necessary license or certification for the state/province they are operating in within 90 days of their start date. One of the greatest benefits of working in the pest control industry is the opportunity to receive extensive on-the-job and classroom training.
Requirements
While not completely necessary, background knowledge in pest control and wood destroying organisms is extremely beneficial when applying for WDO/termite control service manager jobs.
Job Description
The focus of most termite control service manager job descriptions is to oversee all WDO-related activities for the company. This role involves managing WDO sales representatives and technicians, pricing and scheduling jobs, and evaluating quality assurance programs. Key duties include ordering equipment and supplies, ensuring they are well-maintained, and properly disposing of hazardous materials. The manager is responsible for client communications regarding services, scheduling, and follow-ups. They also account for company funds received or spent during daily business activities. Additionally, the manager may need to perform WDO pest control services for commercial and residential accounts. Ensuring the proper use of pesticides and adherence to safety regulations is a critical aspect of the job. The service manager assists the branch manager in hiring and terminating WDO employees as needed, ensuring all staff comply with company policies.
As a WDO/Termite service manager, your main responsibility is to oversee all WDO-related activities for the company. This includes also managing the WDO sales representatives and pest control technicians. WDO service managers must also skillfully price, schedule and evaluate jobs and quality assurance programs. Some administrative tasks WDO service managers are responsible for include ordering equipment and supplies, compiling and submitting reports and calling clients about services. They must also ensure equipment is kept clean and well maintained. When necessary, service managers may be required to perform WDO pest control services on commercial and residential accounts. They are responsible for properly accounting for company funds received or spent during the course of everyday business activities. Service managers are in charge of overseeing the use of pesticides and the disposal of hazardous materials. They assist the Branch Manager in hiring and terminating WDO employees when needed and ensuring all employees act in accordance with company policy.
Work environment
WDO/termite control service managers work in many different types of environments. A typical workday can be in the office, or it can also be at a job site at a customer’s home, in storage facilities, warehouses, schools, restaurants and more. A typical workday as a WDO service manager may include, but is not limited to:
- Working outdoors in all types of weather.
- Traveling to job sites to evaluate, price and staff a job.
- Assisting pest control technicians in using their ‘detective’ skills to identify a pest problem and provide a solution.
- Using and maintaining safety equipment including bump caps, gloves, goggles, respirators, eye washers, first aid kits and spill abatement.
- Operating company vehicles, power sprayers, foggers, dusters, drills and a variety of common hand and power tools and other equipment.
- Working with or around fumigants, fungicides, insecticides and other materials commonly found in and around structures.
TERMITE Control Service Manager Average Salary
According to the U.S. Bureau of Labor Statistics, the average annual salary for WDO/termite control service managers is $85,490 and the average hourly wage is $41.10*
*Disclaimer: Exact compensation and benefits packages are at the discretion of individual employers. Data is provided by the U.S. Dept. of Labor’s Bureau of Labor Statistics.
