Training & Education
- A high school diploma or GED is required for this position.
- Service managers must obtain the necessary license or certification for the state/province they are operating in within 90 days of their start date.
Requirements
In order to be a pest control service manager, you must either have previous management experience or extensive knowledge of the pest control industry. This means that, essentially, you can either qualify for this position by having experience as a manager in an industry other than pest control, or as a well-seasoned member of the pest control industry who has worked his/her way up over the years. A high school diploma or GED is required for this position, and service managers must obtain the necessary license or certification for the state/province they are operating in within 90 days of their start date.
Responsibilities
As a pest control service manager, your main responsibility is to oversee the activities of all pest control employees, including sales representatives and technicians. Service managers must also skillfully price, schedule and evaluate jobs and quality assurance programs. Some administrative tasks service managers are responsible for ordering equipment and supplies, compiling and submitting reports and calling clients about services. They must also ensure equipment is kept clean and well maintained. When necessary, service managers may also be required to perform pest control services on commercial and residential accounts. They are responsible for properly accounting for company funds received or spent during the course of everyday business activities. Service managers are in charge of overseeing the use of pesticides and the disposal of hazardous materials. They assist the Branch Manager in hiring and terminating employees when needed and ensuring all employees act in accordance with company policy.
Suffice to say, this position involves a lot of responsibility, but is extremely rewarding at the end of the day!
Pest Control Service Manager Job Description
Service managers are responsible for overseeing the activities of the supervisors and sales and service technicians, evaluating all jobs, and ensuring all company operations are running smoothly. Service managers must also skillfully price, schedule, and evaluate jobs and quality assurance programs and assist Branch Managers in hiring and terminating employees when needed and ensuring all employees act in accordance with company policy.
Suffice to say, this position involves a lot of responsibility, but is extremely rewarding at the end of the day!
Work environment
As a pest control service manager, you have the opportunity to work in many different types of environments. On any given workday you may be in the office or at a job site at a customer’s home, in storage facilities, warehouses, schools, restaurants and more. A typical workday as a pest control service manager may include, but is not limited to:
- Working outdoors in all types of weather.
- Traveling to job sites to evaluate, price and staff a job.
- Assisting pest control technicians in using their ‘detective’ skills to identify a pest problem and provide a solution.
- Using and maintaining safety equipment including bump caps, gloves, goggles, respirators, eye washers, first aid kits and spill abatement.
- Operating company vehicles, power sprayers, foggers, dusters, drills and a variety of common hand and power tools and other equipment.
- Working with or around fumigants, fungicides, insecticides and other materials commonly found in and around structures.
Pest Control Service Manager Average Salary
According to the U.S. Bureau of Labor Statistics, the average annual wage for service managers is $85,490 and the average hourly wage is $41.10*
*Disclaimer: Exact compensation and benefits packages are at the discretion of individual employers.
